At VSquare, we respect your privacy and are committed to protecting it. This Privacy Policy explains:
The types of information we collect when you use our website, mobile application, or other online services.
How we collect, use, store, and share your information.
This policy applies only to information collected through our services, including email, text, and other electronic communications. By using our services, you agree to follow our terms and conditions. We may update this policy from time to time, and continued use of our services signifies acceptance of these changes.
1)Information You Provide to Us
We may collect the following information:
1. Account Information
Full name, email address, phone number, postal code, location, password, and other details provided during registration.
2. Preferences
Settings such as language, time zone, or service preferences.
3. User Account
You may need to create an account to access certain features. You are responsible for maintaining your password confidentiality and for all activity under your account. If you suspect unauthorized access, contact us immediately at support@vsquare.com.
4. Service Requests & Transactions
Information regarding your service requests, bookings, preferences, and payment details.
5. Communication & Feedback
Messages, reviews, comments, survey responses, and requests submitted to us through the website or mobile application.
6. Content You Share Publicly
Ratings, comments, or other information posted publicly. We cannot guarantee privacy for publicly shared content.
7. Browsing and Usage Information
How you interact with our services, including pages visited, time spent, and services accessed.
8. Device and Location Information
Device type, operating system, browser type, IP address, GPS location (if enabled), and mobile application usage.
9. Cookies and Tracking Technologies
We and our partners may use cookies, pixels, and similar technologies to improve your experience and provide personalized content and ads. You can manage cookies via your browser settings.
10. Information from Third Parties
We may collect information from social media accounts or other third-party services if you connect them to your VSquare account.
2)How We Use Your Information
We use your information to:
Provide and improve our services, including booking and support.
Communicate with you regarding service updates, offers, or promotions.
Personalize your experience on our website and mobile app.
Respond to inquiries and provide customer support.
Analyze usage and improve functionality.
Comply with legal obligations.
3)How We Share Your Information
We may share your information with:
1. Service Providers
Information required to fulfill service bookings (e.g., electrical, plumbing, AC & HVAC services).
2. Payment Processors
Credit/debit card and billing information to process payments securely.
3. Legal and Regulatory Authorities
When required by law or to protect our rights.
We do not sell your personal information to third parties.
4)Analytics and Advertising
We may use third-party analytics tools, such as Google Analytics, to improve our services.
Tailored Advertising:
Third-party advertisers may use cookies or similar technologies to deliver relevant ads. You may opt out via tools such as the Google Ads Settings or Digital Advertising Alliance opt-out links.
5)Your Choices
You can manage your preferences regarding cookies, emails, and marketing communications. Some features may not work if you disable certain settings.
6)Communication Preferences
You may opt out of marketing emails, but administrative or service-related messages cannot be opted out of.
7)Reviewing, Updating, or Deleting Your Information
You can request access, correction, or deletion of your personal information by contacting support@vsquare.com. Please note that some information may remain in backup or archival systems for legal or operational purposes.
8)Security
We implement industry-standard safeguards to protect your information. However, no method of electronic storage or transmission is completely secure. You are responsible for keeping your account credentials confidential.
9)Children
Our services are not intended for children under 10. We do not knowingly collect information from users under 10.
10)Third-Party Links
Our services are not intended for children under 10. Our services may include links to third-party websites. We are not responsible for their privacy practices.We do not knowingly collect information from users under 10.
11)Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Upon account closure, we will anonymize or delete your information where applicable.
12) Job Applicants
Information submitted for job applications will be used to assess qualifications and may be shared with third-party recruitment service providers.
13)Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, legal obligations, or technology. Please review it periodically. Continued use of VSquare services constitutes acceptance of changes.
14)Contact Us
If you have questions or concerns about this policy, please contact us:
Email: support@vsquare.com
Address: Central Complex,Floor No:4,Room No:5,
Office Number 9, Building No:4, Zone:25
Street 945,Doha,Qatar,P.O Box 10661
